Sleepy Owl, a prominent New Delhi-based startup
Sleepy Owl serves in the D2C space in the Retail, Food and Agriculture Tech, Food and Agriculture, and Consumer Goods market segments.
Target Audience :
Age: 24-30; Young professionals; People who associate consumption with brands.
Value Proposition:
1. Known for Super Easy coffee - high quality, quick to prepare & taste great!
2. Made with the finest INDIAN BEANS ( Grade-A certified beans)
3. Redefining the coffee-drinking experience.
4. Sustainability packaging
Brand | Market Share | Differentiation | Pricing (100gms) |
---|---|---|---|
Nescafe | β40.00% in 2022. | Instant Coffee, Convenience, Affordabilityβ | βΉ350 |
Bru | 24% | Instant Coffee, Strong Flavor, Value for Moneyβ | βΉ320 |
Blue Tokai Coffee | Not available | βSpecialty Coffee, Single-Origin Beans, Freshness, Ethical Sourcing | βΉ470 |
Davidoff | 6% | βLuxury Coffee, Premium Image, Unique Blends | βΉ650 |
Third Wave (no instant coffee) | Not available | Craft Coffee, Small-Batch Roasting, High-Quality Ingredientsβ | βΉ 180 |
Rage Coffee | Not available | Functional Coffee, Added Adaptogens/Herbs for Energy Boostβ | βΉ315 |
Starbucks | 5% | βGlobal Brand Recognition, Premium Coffee Experience, Convenience | βΉ500 |
Tata Coffee Grand | 11% | Filter Coffee Blend, Rich Aroma, Strong Taste (South Indian Preference)β | βΉ210 |
β
What makes Nescafe and Bru stand out in the Indian market? π§
Strong brand recognition, a wide distribution network, effective advertising campaigns, product variety, and competitive pricing all play a role in their success.
Online sales account for 2.2% of its 3.7% market share in the instant coffee segment.
Sleepy Owl's website offers a user-friendly experience for ordering coffee online. This includes clear product information, secure payment options, and efficient delivery processes. However, Users prefer buying through online grocery merchants for convenience purposes.
IDEAL CUSTOMER PROFILE
Age | 24 | 27 |
---|---|---|
Professional experience | 2 years | 6 years |
Location | Mumbai/ Chandigarh | Bangalore |
Coffee preference | Iced Coffee, Doesn't like a bitter aftertaste, | Iced Americano |
Key Decision-making factors | Convenience, Price (500Rs for 100gm jar) | Affordability (200Rs for 100 gm Jar), |
Social Media Awareness and Usage | Uses LinkedIn, and Instagram frequently | Uses Facebook, Instagram |
Coffee Drinking frequency | Daily (2-3 cups) | Daily (1 cup) |
What are weekdays and weekends like? | Weekdays are really hectic (1-2 hours of commute) and weekends like to relax spend sleeping or hanging out with friends. | Weekdays are hectic (1-2 hours of commute) and weekends prefer to spend time outside - cafes, alcohol, lunch/dinner) |
How important is convenience | Convenience is really important part of daily life | Convenience is really important part of daily life |
How much time they like to spend in coffee preparation | 2-5 minutes | less than 5 minutes |
User retention and reference | Will definitely re-purchase Sleepy owl but is not a regular consumer since likes to keep experimenting and discovering new coffee brands | Will most likely not re-purchase since did not enjoy the coffee flavour. |
Selection process | Looks for reviews online, or would look for a recommendation from friends | Considers Dairy prefarance as a key factor in decision making |
Sleepy owl products tried | Hot brew, cold brew, Instant coffee and Cans | Hazelnut can |
Refferal | Has recommended their cold brew to friends | Will not recommend |
Main Purchase channel | Zepto, BlinkIt, Amazon | Zepto, Look grocery store |
Website Experince | Does not like to buy from Sleepy Owl website - costs more than Amazon and other platforms | Have not bought from website |
Aha Moment: Packaging seems to be a Ahaa moment factor for the sleepy owl consumers
β
β
β
According to research, top 3 channels to acquire customers for instant coffee brands in Indiaare as follows:
SUBSCRIPTION OFFERING :
The sleepy owl website
Coffee Behaviour :
βI analyzed consumer preferences and Sleepy Owl's advertising strategy, and I found a potential gap. During my research, I discovered that 40% of the target audience primarily drinks instant coffee. However, when I looked at the Meta Ads Library, I saw that Sleepy Owl isn't using "instant coffee" as a keyword in their ad campaigns. This means we might be missing out on a significant portion of potential customers.
β
By incorporating "instant coffee" and related keywords into our ad strategy, we can increase our reach and target relevant users actively searching for instant coffee. We can position Sleepy Owl's product as a premium upgrade to traditional instant coffee brands. Developing targeted ad campaigns and tracking their performance will allow us to capitalize on this opportunity and expand our presence in the instant coffee market.
β
β
β
Point of Purchase :
According to my User study, 35.7% of users ideally purchase their coffee through online one vendors. And the 2nd most popular channel is the local grocery store/supermarkets.
When I analyzed the presence of Sleepy Owl products on some of these platforms, the range of products available on BlibnkIt and Zepto were Limited. (please see the link above where I have seen recorder my user experience)
β
Brand Awareness :
β
57% of participants had heard of Sleepy Owl through their Social Media.
β
A recent user call revealed valuable insights into Sleepy Owl's social media content. While users appreciated the engaging and creative nature of the content, they expressed a desire for more information directly related to the coffee itself. This presents a significant opportunity. By incorporating coffee education and recipe inspiration into their social media strategy, Sleepy Owl can empower users to brew and enjoy their coffee in various ways. This could lead to a more positive brand association, increased product exploration, and ultimately, higher sales. Emphasizing coffee knowledge through brewing tips, recipe ideas, and user-generated content can bridge the gap between existing brand messaging and user needs, strengthening Sleepy Owl's social media presence and fostering a more engaged community.
β
Access the Following Link to see user experience and product ranking in different grocery stores (BlinkIt, Zepto, Instamart) :
https://www.canva.com/design/DAGA-maZn7s/EiRcN-usnnchXl1mkhdOgA/watch
BlinkIt , Zepto, and Amazonβ
Key factors to consider:
β
The 2 most popular products/in-demand product for Sleepy Owl Instant coffee and their signature hot/cold brew.
Sleepy Owl needs to start optimizing 'Instant coffee' market as it seems to be an in demand product for the coffee market in India.
β
This analysis outlines a comprehensive acquisition strategy for Sleepy Owl, focusing on key channels to attract new customers and expand their market share.
Targeting Instant Coffee Drinkers:
Optimizing Online Grocery Presence:
Enhancing Social Media Strategy:
β
β
Brand focused courses
Great brands aren't built on clicks. They're built on trust. Craft narratives that resonate, campaigns that stand out, and brands that last.
All courses
Master every lever of growth β from acquisition to retention, data to events. Pick a course, go deep, and apply it to your business right away.
Explore foundations by GrowthX
Built by Leaders From Amazon, CRED, Zepto, Hindustan Unilever, Flipkart, paytm & more
Crack a new job or a promotion with the Career Centre
Designed for mid-senior & leadership roles across growth, product, marketing, strategy & business
Learning Resources
Browse 500+ case studies, articles & resources the learning resources that you won't find on the internet.
Patienceβyouβre about to be impressed.